Privacy Policy / Datenschutzerklärung

Last updated: May 2026

ABCognify (“we”, “us”, or “our”) operates the website https://abcognify.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.

1. Information We Collect

1.1 Personal Data

When you place an order, create an account, or contact us, we may collect:

  • Name (first and last)
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely via WooPayments/Stripe — we do not store full card details)
  • Order history and preferences

1.2 Automatically Collected Data

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent
  • Language preference
  • Device information

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Improve our website and services
  • Comply with legal obligations (tax, customs)
  • Prevent fraud and abuse
  • Send marketing communications (only with your explicit consent)

3. Legal Basis for Processing (GDPR Art. 6)

We process your personal data based on:

  • Contract performance (Art. 6(1)(b)) — to fulfill your orders
  • Legal obligation (Art. 6(1)(c)) — tax records, customs declarations
  • Legitimate interest (Art. 6(1)(f)) — fraud prevention, website improvement
  • Consent (Art. 6(1)(a)) — marketing emails, non-essential cookies

4. Cookies

We use cookies to:

  • Essential cookies: shopping cart, user session, language/currency preference
  • Analytics cookies: understand how visitors use our site (only with consent)
  • Marketing cookies: personalized ads (only with consent)

You can manage cookie preferences via the cookie consent banner on our website. You may also configure your browser to refuse all cookies.

5. Data Sharing

We share your data only with:

  • Payment processors (Stripe/WooPayments) — for secure payment processing
  • Shipping carriers — to deliver your orders
  • Tax authorities — as required by law
  • Hosting provider (Hostinger) — for website operation

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Data Retention

We retain your personal data for:

  • Order data: 10 years (tax/legal requirements)
  • Account data: until you request deletion
  • Marketing data: until you unsubscribe
  • Cookie data: maximum 12 months

8. Your Rights (GDPR Articles 15-22)

As a data subject in the EU/EEA, you have the right to:

  • Access — request a copy of your personal data
  • Rectification — correct inaccurate data
  • Erasure (“right to be forgotten”) — request deletion of your data
  • Restriction — limit how we process your data
  • Data portability — receive your data in a structured format
  • Object — object to processing based on legitimate interest
  • Withdraw consent — at any time, without affecting prior processing

To exercise any of these rights, contact us at: privacy@abcognify.com

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • SSL/TLS encryption for all data transmission
  • Secure payment processing (PCI DSS compliant via Stripe)
  • Access controls and authentication
  • Regular security updates

10. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights:

You also have the right to lodge a complaint with your local data protection authority.