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We're a small, dedicated team behind ABCognify — passionate about smart tech that makes everyday life easier. Got a question? We'd love to hear from you.
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Frequently Asked Questions
We ship from EU-based fulfilment partners. Standard shipping typically takes 5–10 business days within Europe, and 7–15 business days to the US, UK, and other regions. Expedited options are available at checkout for select destinations. You'll receive a tracking number by email once your order ships.
We ship to most countries worldwide, including all EU member states, the UK, US, Canada, and Australia. Shipping costs and delivery estimates vary by destination — you'll see the exact options at checkout.
For EU orders under €150, VAT is included at checkout — no surprise charges on delivery. For UK orders under £135, VAT is included. For other regions, local customs duties may apply based on your country's import regulations. Any such charges are the responsibility of the buyer.
We offer a 30-day return policy. If you're not satisfied, email us at support@abcognify.com with your order number and reason for return. We'll provide a return address and process your refund within 5–7 business days of receiving the item. Items must be unused and in original packaging.
Yes. All ABCognify products come with a 12-month limited warranty covering manufacturing defects. If you experience an issue, contact us with your order number, a photo of the defect, and a brief description. For eligible items under €50, we'll ship a replacement directly — no need to return the original.
We accept Visa, Mastercard, American Express, and PayPal. All transactions are processed through secure, PCI-compliant payment providers. Your payment information is never stored on our servers.
We restock popular items regularly. If something you want is currently unavailable, email us at support@abcognify.com and we'll let you know the expected restock date. You can also tap “Notify me” on the product page to get an email alert automatically.
