Returns & Refunds
Returns & Refunds
30-day hassle-free returns on all orders
Our Promise: If you’re not 100% satisfied with your purchase, we’ll make it right. No questions asked within 30 days.
Return Policy
- You have 30 days from the delivery date to request a return
- Items must be unused, undamaged, and in original packaging
- Include the order number in your return request
- We provide a prepaid return label for defective items
How to Return
1
Contact Us
Email support@abcognify.com with your order number
2
Ship It Back
Pack the item securely and send it using the provided label
3
Get Refunded
Refund processed within 5-10 business days after receipt
Refund Details
- Refunds are issued to the original payment method
- Processing time: 5-10 business days after we receive your return
- You’ll receive an email confirmation when the refund is processed
- Shipping costs for non-defective returns are the buyer’s responsibility
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 48 hours of delivery with photos. We’ll arrange a free return pickup and send a replacement or full refund — your choice.
Need to start a return?
